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Shipping & Delivery

FREE SHIPPING

At Home Garden Area, we take pride in delivering exceptional value and service to our customers. As part of our commitment to your satisfaction and keeping costs low, we are pleased to offer free shipping options from our strategically located warehouses. Whether you’re ordering from Australia or the USA, we ensure a seamless delivery experience through trusted shipping methods such as ePacket or EMS from our Chinese warehouse and USPS from our US-based facilities. Enjoy the convenience of free shipping and let us take care of getting your items to you swiftly and securely.

SHIPPING TO OVER 200 COUNTRIES

We strive to provide international shipping services to customers worldwide. While we endeavour to reach as many destinations as possible, there are certain locations where shipping may not be feasible. If you reside in one of these countries, rest assured that we will personally reach out to you to discuss alternative arrangements. Our dedicated team will ensure that you receive the necessary assistance and guidance to fulfil your order requirements. We appreciate your understanding and look forward to serving you to the best of our ability.

CUSTOMS

We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

SHIPPING TIME

At Home Garden Area we understand that shipping times can vary depending on the location. Rest assured, we are committed to getting your order to you as quickly as possible. While there may be occasional delays, we believe that anticipation adds to the excitement of receiving your package. We appreciate your patience and enthusiasm. Please find below our estimated shipping times for your reference:

Please note that these estimates are general guidelines, and actual delivery times may vary depending on factors such as customs clearance and unforeseen circumstances. We will make every effort to keep you informed throughout the shipping process with any necessary tracking updates. Thank you for your understanding and trust in our services

Location *Estimated Shipping Time
United States 10-20 Business days
Canada, Europe 10-20 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
Max delivery time – 45 business days.

*This doesn’t include our 2-day processing time.

TRACKING INFORMATION

Upon placing an order with us, we want to keep you informed about the progress of your shipment. Once your order is shipped, we will send you an email containing a tracking number, allowing you to monitor the status and whereabouts of your package. However, please note that in some rare items, tracking information may not be available.

To ensure timely and efficient delivery, items from the same purchase may occasionally be sent in separate packages. This is done for logistical reasons and to minimize any potential delays.

If you have any inquiries or require further assistance, please don’t hesitate to reach out to us. Our dedicated customer support team is here to address your concerns and provide you with the best possible assistance.

Thank you for choosing Home Garden Area. We appreciate your trust and look forward to serving you.

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